NYC Therapy and Coaching in Manhattan
Psychotherapy and counseling with your needs in mind.
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FAQ

FREQUENTLY ASKED QUESTIONS

Questions About Credentials

What are your credentials? +

Dr. Logan Jones is a Clinical Psychologist with a Doctoral Degree from George Washington State University. Lucas Saiter is a Mental Health Counselor with a Master's Degree from New York University. Both are qualified and licensed to practice psychotherapy in the state of New York.

What’s the difference between a therapist, psychologist, counselor, life coach, and psychiatrist? +

You may have noticed Logan and Lucas have different credentials. Both credentials allow them to practice psychotherapy in the state of New York and differs in the years of experience and training requirements from the state. Dr. Jones is a Doctor of Psychology with 6 years of practice experience. He specializes in entrepreneur counseling, youth counseling, and intimacy therapy. Mr. Saiter has a Master’s of Arts degree in Mental Health Counseling. He specializes in immigration concerns, relationship issues, couples/marital therapy, and grief and bereavement, and offers therapy in both English and Brazilian Portuguese. Both therapists also help with LGBT concerns, depression, anxiety, anger issues, and identity issues. Click here to read more about differences in these credentials, as well as others.

What are your areas of expertise? +

We specialize in relationship and intimacy concerns, LGBTQIA+ and identity issues, young adults, managing anxiety, depression, adjusting to NY, people going through transitions in life, entrepreneurs, self-esteem, couples/marital therapy, and anger management. Due to the positive feedback we get from those dealing with these concerns, we limit the focus of our practice to the areas mentioned above.

Who is your ideal client? +

The clients we see are typically motivated or desire to change but might not know how or where to start. These clients understand that therapy is an investment and are willing to make the commitment through self-reflection and taking steps to create a richer life.


Questions About the Process of Therapy

How long does it take? +

Therapy is personalized to each person, depending on their concerns and issues they may be facing. Sometimes, major progress can be made in a few minutes. However, it is not uncommon for therapy to last weeks or months in order to develop meaningful change. This can be discussed during the initial consultation and at any point throughout the course of the work with your therapist. Many people continue therapy beyond their initial chief complaint and use the therapeutic space for exploration and growth.

Typically sessions are anywhere from 45 to 60 minutes. Initial “intake” sessions are often longer. For example, many therapists set an initial intake session at 60 minutes for individuals and 90 minutes for couple, subsequent sessions may be 45 minutes for individuals and 60 minutes for couples. For more information, please speak to your therapist.

How do I know if I need or can benefit from therapy? +

Therapy not only provides a safe space, but also allows you to discover more about yourself and make meaningful change. Ask yourself if you are leading the life you want. If not, what could change or be better? Even if you are in a comfortable and stable place in life, is your life flourishing? If it is helpful, consider writing down a few things you might want to explore with your therapist or goals you’d like to reach.

Why shouldn't I just work through it on my own? +

Because it is OK to ask for help. Because no one should have to suffer alone. If working through issues alone helped most people, no one would be in therapy. The research shows the importance and effectiveness of talk therapy. Trust in the process and invest in creating a more vibrant life!


Questions About Insurance

Can I use my Insurance? +

Yes! We work with clients insured by insurance companies through their out-of-network benefits. Companies include: AETNA, EMBLEM HEALTH GHI, BCBS. Although we are not "in-network" providers, we offer out-of-network services. We do courtesy billing to insurance companies so that you don't have to. This allows clients to not have to worry about the burden of filing claims. Being out-of-network providers also provides us with more privacy and confidentiality, while in-network providers are required to share more information with insurance companies, such as session notes. To submit your insurance information, click here or call 646.506.3832. If you are unfamiliar with some of these terms, please see our Glossary of Insurance Terms in the Rates and Insurance page.

What information do you share with the insurance company? +

A diagnosis must be assigned, as well as other basic information, such as name, date of birth, etc.

Why do you have to diagnose? +

This is a requirement when submitting claims to insurance companies as it is viewed as a medical service. For insurance companies to reimburse therapy services, a diagnosis must be assigned.

Does insurance pay for coaching? +

No. However, this is the benefit of working with a therapist who can provide a mixture of psychotherapy and coaching.

What is a deductible? +

This is the amount you have to pay for health care services before your insurance begins any reimbursement. So for example, let’s say your insurance covers 50% for each psychotherapy session, but only after you reach a $1,000 deductible. If each session is $200, you would have to pay for 5 sessions before you reach your deductible ($200 per session x 5 sessions = $1,000). In this case, after reaching your deductible your insurance would reimburse $100 (50% of $200) and you would be responsible for a $100 balance.


Client Questions

Do you work with individuals? +

Yes, we work with individuals from all walks of life, especially people struggling with anxiety, depression, LGBTQ+ individuals and couples, entrepeneurs, intimacy concerns, and young adults. We also offer limited weekend therapy appointments. Visit our practice specialty pages to learn more.

Do you work with couples? +

Yes, we work with individuals and couples, including LGBTQ+ couples.

Do you work with children and adolescents under the age of 17? +

It's case by case, but typically we do not see children and adolescents under the age of 17.

Do you work with families? +

It's case by case, but typically we do not see families.


Questions About Client Services

Do you prescribe Medication? +

No, we are not psychiatrists but we have affilate psychiatrists on our team that we can happily refer you to.

Do you do forensic Evaluations? +

No, but we can help you find a professional who does.

Do you provide documentation for service and emotional support animals? +

Under certain circumstances. For travel, check with the airline as each poilicy is different. In general the letter lasts a year.

What if I am already seeing another therapist for individual work or couples work? +

Can you speak with my psychiatrist and other medical providers? +

Yes, we are happy to collaborate with your medical provider(s) to maintain the most effective and consistent treatment.


Other Frequently Asked Questions:

What happens during a complimentary phone consultation?

The primary focus of the phone consultation is to determine if NYC Therapy + Wellness is a good fit. This is a great time to ask any questions that you may have.


What are your fees and how can I pay them?

Depending on your therapist, the fee can range from as little as $95 to $275. We do courtesy billing and can either submit on your behalf or provide you the paperwork to file claims with your insurance. We accept ACH Bank transfer, American Express, Cash, Check, Discover, Health Savings Account, Mastercard, Visa, Venmo, PayPal, and Chase QuickPay.


After starting therapy, do therapy fees ever change?

Yes, there are circumstances where the fee for therapy can change. Some of these circumstances include, (1) when a client has established more financial stability, such as getting a better job, (2) clients who are under financial strain, due to recent unemployment for example,  which would require a reduced fee, or (3) a change in or loss of insurance.


Do you offer phone or video chat sessions?

Yes, we offer phone or video sessions for clients that need it. For more information, see our Teletherapy page. Please consult with your therapist about availability and if you have any questions.


Is anything we discuss confidential?

All sessions are private and confidential, with the exception that you are a danger to yourself, others, or if there is any child or elder abuse. To read more about confidentiality and sign our confidentiality agreement, click here for the Consent for Treatment form or see our Forms page.


Are there issues you don't treat?

Yes, we specialize in relationship and intimacy concerns, LGBTQIA+ and identity issues, young adults, managing anxiety, depression, adjusting to NY, people going through transitions in life, entrepreneurs, self-esteem, couples/marital therapy, and anger management. Due to the positive feedback we get from those dealing with these concerns, we limit the focus of our practice to the areas mentioned above.


Do you offer group therapy?

Yes, we offer group therapy as the need arises. We currently have two groups forming, one dealing with coming out and an entrepreneur group.